Service Corporation International (SCI) Canada Jobs

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Job Information

SCI Shared Resources LLC Funeral Director, Associate in Brantford, Ontario

Overview & Responsibilities / Aperçu et responsabilités

SCI is certified as a Great Place to Work ® by the Great Place to Work Institute. In a recent survey, our associates said that their work has special meaning and is not “just a job”. We currently have a part time opening for a Funeral Services Assistant at Thorpe Brothers Funeral Home & Chapel in Brantford, Ontario. This is the opportunity to be part of the Dignity Memorial® provider network and grow your career in the funeral, cremation and cemetery services business. For us, there is no greater responsibility than celebrating each life like no other and making a difference in the lives of people we serve.

GENERAL ACCOUNTABILITIES

Provides customer service in all areas of helping client families following the loss of a loved one. Provides exemplary personalized and professional service. Learns how a Funeral Director implements choices made by the families/legal representative regarding the funeral, final disposition of the body and memorialization of the individual. Interacts with the family to fulfill death care needs. Ensures customer needs are addressed.

SPECIFIC RESPONSBILITIES

  • Learns to arrange and conduct funeral and memorial ceremonies in a professional, organized and caring manner consistent with Company Policies and Procedures

  • Adheres to all Company and Regulatory requirements

  • Cares for the deceased in a respectful manner while performing a variety of tasks which may include:

  • Removals and transfers

  • Lifting of deceased human remains

  • Dressing and casketing

  • Coordinating and assisting with funeral service and visitation

  • Delivery of flowers, caskets, urn, photos and other personal keepsakes or mementos of client families

  • Setting of chairs and the removal, proper care and storage of these items

  • Removals and transfers

  • Assists with funeral services by:

  • Coordinating the parking of cars

  • Ushering

  • Driving funeral vehicles

  • Assisting at chapel and church services

  • Assisting at the cemetery

  • Delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families

  • Setting up chairs and the removing, properly caring for and storing of these items

  • Participating at special functions

  • Provides aftercare in absence of Family Service Counselor. Aftercare includes delivery of:

  • Documentation

  • Stationery

  • Information on insurance, health benefits and pension,

  • Pre-arrangements for next of kin

  • Completes and accurately prepares of all documents related to services, cremations, maintenance, and any other type of data entry

  • Assists with general office duties such as preparing reports as needed

  • Assists with the maintenance of vehicles, the facility and property; receive caskets and other funeral home supplies as well as place into inventory and carrying out any other responsibilities that may be reasonably delegated by management

  • Answering phones, preparing reports as necessary and participating in staff meetings

  • Performs other duties as assigned

Requirements & Qualifications / Exigences et qualifications

Education:

  • High School diploma orgeneral equivalency degree (or diploma)

  • Currently enrolled in a degree training program at an accredited mortuary college or technical school specializing in funeral service or mortuary science

Experience:

  • Typically requires 6 months of previous work experience in a customer service role

Knowledge, Skills & Abilities:

  • Good driving record and valid driver’s license

  • Previous customer service and/or sales experience would be a definite asset

  • Knowledge of computers and some software would be an asset, or willingness to learn

  • Above average communication skills

  • High level of compassion and integrity

  • Problem solving skills

  • Ability to multi task and set priorities

  • Detail oriented

  • Professional and team player

SCI Overview / Vue d'ensemble

Who we are. What we do.

We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons, and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.

We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.

SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at www.sci-corp.com .

As used herein, “SCI” refers to Service Corporation International and its affiliated companies.

Equal Opportunity Employer, M/F/D/V

Service Corporation International is an equal opportunity employer and is committed to providing employment accommodation in accordance with the relevant legislation. If you require an accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

Service Corporation International est un employeur équitable, et s’engage à offrir des mesures d’accommodation en respect à la législation pertinente. Si vous nécessitez un mesure d’accommodation pour appliquer, ou pour participer au processus de sélection, veuillez aviser le département des Ressources Humaines.

Requisition ID / Numéro de l'offre Req.77135

# of Openings / Nombre de postes 1

Category / Catégorie d'emploi Operations

Time Type Part-Time

Location Name or Address : Postal Code N3T 3E7

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